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Commercial services are "interested" but shy about using robots



The commercial services sector has shown a lot of interest in robot automation, but only about 16% of the industry is actually using it. There should have been more than enough cases by now to prove the competitive advantage that robotic automation provides, but most folks are still on the sidelines about it. Is it because they don't really understand the roles yet? Or is it simply, as the survey says, something that doesn't really apply to them?

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