Othandizira a digito omwe amapezeka paliponse: Kodi tsopano timadalira othandizira anzeru?

• Author:
• Dzina la wolemba

  Quantumrun Foresight
• February 23, 2023

Othandizira pa digito omwe amapezeka paliponse ndi mapulogalamu apulogalamu omwe amathandiza ndi ntchito zosiyanasiyana pogwiritsa ntchito nzeru zamakono (AI) ndi teknoloji yokonza zilankhulo zachilengedwe (NLP). Othandizira awa akuchulukirachulukira ndipo amagwiritsidwa ntchito m'mafakitale angapo, kuphatikiza zaumoyo, zachuma, ndi ntchito zamakasitomala.

Ubiquitous digito wothandizira nkhani

Mliri wa 2020 COVID-19 udayendetsa kukula kwa othandizira pa digito pomwe mabizinesi adakakamizika kuti asamukire kumtambo kuti athe kufikira kutali. Makampani othandizira makasitomala, makamaka, adapeza othandizira anzeru pamakina (IAs) ngati opulumutsa moyo, amatha kuyimba mafoni mamiliyoni ambiri ndikuchita ntchito zofunika, monga kuyankha mafunso kapena kuyang'ana mabanki a akaunti. Komabe, zilidi m'malo anzeru anyumba / othandizira anthu omwe othandizira digito adakhazikika m'moyo watsiku ndi tsiku. 

Amazon's Alexa, Apple's Siri, ndi Google Assistant zakhala zofunika kwambiri pamoyo wamakono, akuchita monga okonza, okonza mapulani, ndi alangizi m'moyo womwe ukukulirakulira. Chimodzi mwazinthu zazikulu za othandizira pa digito ndi kuthekera kwawo kumvetsetsa ndi kuyankha chilankhulo cha anthu mwachilengedwe komanso mwachilengedwe. Izi zimawathandiza kuti azithandizira kukonza nthawi, kuyankha mafunso, ndi kukwaniritsa zochitika. Othandizira digito omwe amapezeka paliponse akugwiritsidwa ntchito pogwiritsa ntchito zipangizo zogwiritsira ntchito mawu, monga oyankhula anzeru ndi mafoni a m'manja, komanso akuphatikizidwa ndi zipangizo zamakono, monga magalimoto ndi zipangizo zapakhomo. 

Ma algorithms ophunzirira makina (ML), kuphatikiza kuphunzira mozama ndi ma neural network, akugwiritsidwa ntchito kupititsa patsogolo luso la ma IA. Ukadaulo uwu umathandizira zida izi kuti ziphunzire ndikusintha kwa ogwiritsa ntchito pakapita nthawi, zimakhala zogwira mtima komanso zolondola, ndikumvetsetsa ndikuyankha ntchito ndi zopempha zovuta kwambiri.

Zosokoneza

Ndi automated speech processing (ASP) ndi NLP, ma chatbots ndi ma IA akhala olondola kwambiri pozindikira zolinga ndi malingaliro. Kuti othandizira pa digito apite patsogolo mosalekeza, amayenera kudyetsedwa miyandamiyanda yamaphunziro omwe amatengedwa kuchokera pakuyanjana kwatsiku ndi tsiku ndi othandizira digito. Pakhala kuphwanya kwa data pomwe zokambirana zidajambulidwa popanda kudziwa ndikutumizidwa kwa omwe amalumikizana nawo pafoni. 

Akatswiri a zinsinsi za data amatsutsa kuti monga othandizira pa digito akukhala ofala kwambiri komanso ofunikira pazida ndi ntchito zapaintaneti, m'pamenenso mfundo zomveka bwino za data ziyenera kukhazikitsidwa. Mwachitsanzo, EU idapanga General Data Protection Regulation (GDPR) ndendende kuti ifotokoze momwe kusungirako ndi kasamalidwe ka deta kuyenera kusamaliridwa. Chilolezo chikhala chofunikira kwambiri kuposa kale, popeza malamulo amalamula kuti aliyense wolowa m'nyumba yanzeru yodzazidwa ndi zida zolumikizidwa ayenera kudziwa bwino kuti mayendedwe, nkhope, ndi mawu akusungidwa ndikuwunikidwa. 

Komabe, kuthekera kwa ma IA ndi kwakukulu. M'makampani azachipatala, mwachitsanzo, othandizira atha kuthandizira kukonza nthawi yoikidwiratu ndikuwongolera zolemba za odwala, kumasula madotolo ndi anamwino kuti aziganizira kwambiri ntchito zovuta komanso zovuta. Othandizira owoneka bwino amatha kuthana ndi mafunso anthawi zonse m'gawo lothandizira makasitomala, kutumiza milandu kwa othandizira anthu pokhapokha zitakhala zaukadaulo kwambiri kapena zovuta. Pomaliza, mu e-commerce, ma IA amatha kuthandiza makasitomala kupeza zinthu, kugula, ndi kutsatira maoda.

Zotsatira za othandizira adijito omwe amapezeka paliponse

Zotsatira zochulukira za othandizira pa digito omwe amapezeka paliponse zingaphatikizepo:

• Makasitomala apanyumba anzeru omwe amatha kuyang'anira alendo ndikupereka chithandizo kutengera zomwe amakonda komanso machitidwe apa intaneti (khofi, nyimbo, ndi kanema wawayilesi).
• Makampani ochereza alendo akudalira kwambiri ma IA kuyang'anira alendo, kusungitsa malo, ndi kayendetsedwe ka maulendo.
• Mabizinesi omwe amagwiritsa ntchito othandizira pa digito pothandizira makasitomala, kasamalidwe ka ubale, kupewa chinyengo, ndi makampeni otsatsa makonda. Chiyambireni kutchuka kwa nsanja ya Open AI's ChatGPT mu 2022, akatswiri ambiri azamakampani amawona zochitika zamtsogolo pomwe othandizira pa digito amakhala antchito a digito omwe amangogwiritsa ntchito kolala yoyera (ndi antchito).
• Zikhalidwe ndi zizolowezi zomwe zikubwera zomwe zimapangidwa ndi kuwonetsedwa kwanthawi yayitali komanso kulumikizana ndi othandizira digito.
• IA kuthandiza anthu kutsatira kulimbitsa thupi kwawo, kukhazikitsa zolinga zolimbitsa thupi, ndi kulandira mapulani ophunzitsira makonda.
• Maboma amapanga malamulo kuti aziyang'anira momwe zidziwitso zaumwini zimagwiritsidwira ntchito ndikuyendetsedwa ndi othandizira pakompyuta.

Mafunso oyenera kuwaganizira

• Kodi mumadalira othandizira pa digito pazochita zanu / ntchito zapakhomo?
• Kodi mukuganiza kuti othandizira digito apitilizabe kusintha moyo wamakono?