Emotion AI: Na re batla hore AI e utloisise maikutlo a rona?

• Author:
• Lebitso la sengoli

  Quantumrun Ponelopele
• September 6, 2022

Kakaretso ea kutloisiso

Emotion Artificial Intelligence (AI) e fetola tsela eo mechini e utloisisang le ho arabela ka eona maikutlong a batho litabeng tsa bophelo bo botle, mebaraka le litšebeletso tsa bareki. Leha ho na le likhang mabapi le motheo oa eona oa mahlale le litaba tsa lekunutu, theknoloji ena e ntse e tsoela pele ka potlako, 'me lik'hamphani tse kang Apple le Amazon li e kopanya lihlahisoa tsa bona. Tšebeliso ea eona e ntseng e hola e hlahisa lipotso tsa bohlokoa mabapi le boinotšing, ho nepahala, le monyetla oa ho tebisa leeme, e leng se bakang tlhoko ea taolo e hlokolosi le ho nahanela melao ea boitšoaro.

Boemo ba Emotion AI

Sistimi ea bohlale ba maiketsetso e ntse e ithuta ho lemoha maikutlo a batho le ho phahamisa tlhahisoleseling eo makaleng a fapaneng, ho tloha ho tsa bophelo bo botle ho isa matšolong a papatso. Mohlala, liwebsaete li sebelisa li-emoticons ho lekanya hore na bashebelli ba arabela joang ho litaba tsa bona. Leha ho le joalo, na maikutlo AI ke sohle seo e ipolelang hore ke sona? 

Emotion AI (eo hape e tsejoang e le affective computing kapa artificial emotional intelligence) ke karoloana ea AI e lekanyang, e utloisisang, e etsisang, le ho arabela maikutlong a batho. Taeo e qalile ka 1995 ha moprofesa oa MIT Media lab Rosalind Picard a lokolla buka "Affective Computing." Ho ea ka MIT Media Lab, maikutlo a AI a lumella tšebelisano e eketsehileng ea tlhaho pakeng tsa batho le mechine. Emotion AI e leka ho araba lipotso tse peli: boemo ba maikutlo a motho ke bofe, 'me ba tla itšoara joang? Likarabo tse bokelletsoeng li ama haholo tsela eo mechini e fanang ka litšebeletso le lihlahisoa.

Bohlale ba Maiketsetso ba maikutlo hangata bo fapanyetsanoa le tlhahlobo ea maikutlo, empa li fapane ka pokello ea lintlha. Tlhahlobo ea maikutlo e tsepamisitsoe lithutong tsa puo, joalo ka ho fumana maikutlo a batho ka lihlooho tse itseng ho latela molumo oa litaba tsa bona tsa litaba tsa sechaba, li-blog le maikutlo. Leha ho le joalo, maikutlo a AI a itšetlehile ka ho lemoha sefahleho le lipolelo ho fumana maikutlo. Lintlha tse ling tse sebetsang hantle tsa komporo ke mekhoa ea lentsoe le data ea fisioloji joalo ka liphetoho motsamaong oa mahlo. Litsebi tse ling li nka tlhahlobo ea maikutlo e le karoloana ea maikutlo AI empa e na le likotsi tse fokolang tsa lekunutu.

Tšusumetso e senyang

Ka selemo sa 2019, sehlopha sa bafuputsi ba li-inter-univesithi, ho kenyeletsoa Univesithi ea Leboea-bochabela ho la US le Univesithi ea Glasgow, ba phatlalalitse lithuto tse senolang hore maikutlo a AI ha a na motheo o tiileng oa mahlale. Boithuto bo bontšitse hore ha ho na taba hore na batho kapa AI ba ntse ba etsa tlhahlobo; ho thata ho bolela esale pele ka nepo maemo a maikutlo a thehiloeng ponahalong ea sefahleho. Bafuputsi ba pheha khang ea hore lipolelo ha se menoana e fanang ka boitsebiso bo hlakileng le bo ikhethang ka motho ka mong.

Leha ho le joalo, litsebi tse ling ha li lumellane le tlhahlobo ena. Mothehi oa Hume AI, Alan Cowen, o ile a pheha khang ea hore li-algorithms tsa morao-rao li thehile li-dataset le li-prototypes tse lumellanang hantle le maikutlo a batho. Hume AI, e phahamisitseng lidolara tse limilione tse 5 tsa lichelete tsa lichelete tsa lichelete, e sebelisa lisebelisoa tsa batho ba tsoang Amerika, Afrika le Asia ho koetlisa tsamaiso ea maikutlo ea AI. 

Libapali tse ling tse hlahang lebaleng la maikutlo la AI ke HireVue, Entropik, Emteq, le Neurodata Labs. Entropik e sebelisa ponahalo ea sefahleho, mahlo a mahlo, molumo oa lentsoe, le maqhubu a kelello ho fumana phello ea letšolo la ho bapatsa. Banka ea Russia e sebelisa Neurodata ho sekaseka maikutlo a bareki ha e letsetsa baemeli ba litšebeletso tsa bareki. 

Esita le Big Tech e qala ho sebelisa bokhoni ba maikutlo AI. Ka 2016, Apple e ile ea reka Emotient, feme e thehiloeng San Diego e hlahlobang ponahalo ea sefahleho. Alexa, mothusi oa sebele oa Amazon, o kōpa tšoarelo le ho hlakisa likarabo tsa eona ha e lemoha hore mosebedisi oa eona o ferekane. Ho sa le joalo, feme ea AI e amohelang puo ea Microsoft, Nuance, e khona ho sekaseka maikutlo a bakhanni ho latela ponahalo ea sefahleho sa bona.

Liphello tsa maikutlo AI

Litlamorao tse pharalletseng tsa maikutlo AI li ka kenyelletsa: 

• Mekhatlo e meholo ea theknoloji e fumanang lik'hamphani tse nyane tse sebetsanang le AI, haholo-holo maikutlong AI, ho ntlafatsa litsamaiso tsa bona tsa likoloi tse ikemetseng, e leng se bakang tšebelisano e sireletsehileng le e nang le kutloelo-bohloko le bapalami.
• Litsi tsa ts'ehetso ea bareki tse kenyelletsang maikutlo AI ho toloka mantsoe a lentsoe le sefahleho, e leng se lebisang ho boiphihlelo ba motho ka mong le bo sebetsang ba ho rarolla mathata ho bareki.
• Lichelete tse ngata tse kenang ka har'a komporo e amang maikutlo, li khothaletsa litšebelisano lipakeng tsa mekhatlo ea machaba ea thuto le lipatlisiso, ka hona e potlakisa tsoelopele likamanong tsa batho le AI.
• Mebuso e tobaneng le litlhoko tse ntseng li eketseha tsa ho theha maano a laolang pokello, polokelo le tšebeliso ea lintlha tsa sefahleho le tsa baeloji.
• Kotsi ea ho tebela leeme e amanang le morabe le bong ka lebaka la maikutlo a fosahetseng kapa a leeme AI, e hlokang maemo a thata bakeng sa koetliso ea AI le ho romelloa makaleng a sechaba le a poraefete.
• Ho itšepa ho hoholo ha bareki ho lisebelisoa le lits'ebeletso tse nolofalitsoeng ke AI, tse lebisang ho theknoloji e bohlale haholoanyane ea maikutlo hore e be karolo ea bophelo ba letsatsi le letsatsi.
• Litsi tsa thuto li ka kopanya AI ea maikutlo ho li-platform tsa e-learning, tsa fetola mekhoa ea ho ruta e ipapisitseng le likarabelo tsa maikutlo tsa baithuti ho ntlafatsa boiphihlelo ba ho ithuta.
• Basebeletsi ba tsa bophelo bo botle ba sebelisang emotion AI ho utloisisa litlhoko le maikutlo a mokuli hamolemo, ho ntlafatsa liphetho tsa tlhahlobo le kalafo.
• Mekhoa ea ho bapatsa e fetohang ho sebelisa maikutlo AI, e lumellang lik'hamphani ho hlophisa lipapatso le lihlahisoa ka mokhoa o atlehileng haholoanyane ho latela maemo a maikutlo a motho ka mong.
• Sistimi ea molao e kanna ea amohela maikutlo a AI ho lekola bonnete ba lipaki kapa maemo a maikutlo nakong ea liteko, ho phahamisa matšoenyeho a boitšoaro le ho nepahala.

Lipotso tse lokelang ho nahanoa

• A na u ka lumela ho ba le li-emotion AI apps tse hlahlobang sefahleho sa hau le molumo oa lentsoe ho lebella maikutlo a hau?
• Ke likotsi life tse ka bang teng tsa AI tse ka bang teng ho bala maikutlo a fosahetseng?