I-Emotion AI: Ingabe sifuna i-AI iqonde imizwa yethu?

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I-Emotion AI: Ingabe sifuna i-AI iqonde imizwa yethu?

I-Emotion AI: Ingabe sifuna i-AI iqonde imizwa yethu?

Umbhalo wesihlokwana
Izinkampani zitshala kakhulu kubuchwepheshe be-AI ukuze zithole imali emishinini ekwazi ukuhlaziya imizwa yabantu.
    • About the Author:
    • Igama lomlobi
      I-Quantumrun Foresight
    • September 6, 2022

    Isifinyezo sokuqonda

    I-Emotion Artificial Intelligence (AI) iguqula indlela imishini eqonda ngayo futhi isabele emizweni yabantu ekunakekelweni kwezempilo, ukumaketha, kanye nenkonzo yamakhasimende. Naphezu kwezinkulumo-mpikiswano ngesisekelo sawo sesayensi nokukhathazeka kobumfihlo, lobu buchwepheshe buthuthuka ngokushesha, nezinkampani ezifana ne-Apple ne-Amazon zibuhlanganisa emikhiqizweni yabo. Ukusetshenziswa kwayo okukhulayo kuphakamisa imibuzo ebalulekile mayelana nobumfihlo, ukunemba, kanye namandla okujula kokuchema, okudala isidingo sokulawulwa ngokucophelela nokucatshangelwa kokuziphatha.

    I-Emotion AI umongo

    Amasistimu obuhlakani bokwenziwa afunda ukubona imizwa yabantu futhi asebenzise lolo lwazi emikhakheni eyahlukene, kusukela ekunakekelweni kwezempilo kuye emikhankasweni yokumaketha. Isibonelo, amawebhusayithi asebenzisa izithonjana ukukala ukuthi ababukeli basabela kanjani kokuqukethwe kwabo. Kodwa-ke, ingabe i-Emotion AI yonke into ethi iyikho? 

    I-Emotion AI (eyaziwa nangokuthi i-affective computing noma i-artificial emotional intelligence) iyisethi engaphansi ye-AI ekala, iqonde, ilingise, futhi iphendule emizweni yabantu. Isiyalo siqala ngo-1995 lapho uprofesa welebhu ye-MIT Media uRosalind Picard ekhipha incwadi ethi "Affective Computing." Ngokusho kwe-MIT Media Lab, i-Emotion AI ivumela ukuxhumana kwemvelo okwengeziwe phakathi kwabantu nemishini. I-Emotion AI izama ukuphendula imibuzo emibili: siyini isimo somuntu ngokomzwelo, futhi bazosabela kanjani? Izimpendulo eziqoqiwe ziba nomthelela omkhulu endleleni imishini ehlinzeka ngayo ngamasevisi nemikhiqizo.

    Ukuhlakanipha kwemizwa okwenziwayo kuvame ukushintshaniswa nokuhlaziywa kwemizwelo, kodwa kuhlukile ekuqoqweni kwedatha. Ukuhlaziywa kwemizwa kugxile ezifundweni zolimi, njengokunquma imibono yabantu ngezihloko ezithile ngokuya ngethoni yokuthunyelwe kwabo ezinkundleni zokuxhumana, amabhulogi, namazwana. Kodwa-ke, i-Emotion AI incike ekubonweni kobuso nasekukhulumeni ukuze kunqunywe imizwa. Ezinye izici zekhompuyutha ezisebenzayo amaphethini ezwi nedatha yezemvelo njengezinguquko ekuhambeni kwamehlo. Abanye ochwepheshe babheka ukuhlaziywa kwemizwa njengesethi engaphansi ye-AI yemizwa kodwa enezingozi ezimbalwa zobumfihlo.

    Umthelela ophazamisayo

    Ngo-2019, iqembu labacwaningi bamanyuvesi aphakathi, okuhlanganisa neNyuvesi yaseNyakatho-mpumalanga e-US kanye neNyuvesi yaseGlasgow, bashicilela ucwaningo oluveza ukuthi i-AI yemizwa ayinaso isisekelo esiqinile sesayensi. Ucwaningo luveze ukuthi akunandaba ukuthi abantu noma i-AI benza ukuhlaziya; kuyinselele ukubikezela ngokunembile izimo ezingokomzwelo ngokusekelwe esimweni sobuso. Abacwaningi baphikisa ngokuthi izinkulumo azizona izigxivizo zeminwe ezinikeza ulwazi olucacile noluhlukile mayelana nomuntu.

    Nokho, abanye ochwepheshe abavumelani nalokhu kuhlaziya. Umsunguli we-Hume AI, u-Alan Cowen, waphikisa ngokuthi ama-algorithms esimanje athuthukise amasethi edatha nama-prototypes ahambisana ngokunembile nemizwelo yomuntu. I-Hume AI, ekhulise ama-USD ayizigidi ezi-5 zamaRandi kuxhaso lokutshalwa kwezimali, isebenzisa amasethi edatha abantu abavela emazweni aseMelika, e-Afrika, nase-Asia ukuqeqesha uhlelo lwayo lwe-AI lwemizwa. 

    Abanye abadlali abasafufusa kunkambu ye-AI yemizwa yi-HireVue, Entropik, Emteq, kanye ne-Neurodata Labs. I-Entropik isebenzisa isimo sobuso, ukugqolozela kwamehlo, amathoni ezwi, namaza obuchopho ukuze inqume umthelela womkhankaso wokumaketha. Ibhange laseRussia lisebenzisa i-Neurodata ukuze lihlaziye imizwa yamakhasimende lapho lishayela abamele isevisi yamakhasimende. 

    Ngisho neBig Tech isiqala ukusebenzisa amandla e-AI yemizwa. Ngo-2016, i-Apple yathenga i-Emotient, inkampani ese-San Diego ehlaziya isimo sobuso. I-Alexa, umsizi obonakalayo we-Amazon, ixolisa futhi icacisa izimpendulo zayo lapho ithola ukuthi umsebenzisi wayo ukhungathekile. Ngaleso sikhathi, inkampani ye-AI ye-Microsoft eqaphela inkulumo, i-Nuance, ingahlaziya imizwa yabashayeli ngokubheka isimo sobuso babo.

    Imithelela ye-Emotion AI

    Imithelela ebanzi ye-AI yemizwa ingafaka: 

    • Izinkampani ezinkulu zobuchwepheshe ezithola izinkampani ezincane ezisebenza nge-AI, ikakhulukazi ku-Emotion AI, ukuze zithuthukise izinhlelo zazo zezimoto ezizimele, okuholela ekusebenzisaneni okuphephile nokunozwela nabagibeli.
    • Izikhungo zokwesekwa kwamakhasimende ezihlanganisa i-AI yomzwelo ukuze ihumushe izimpawu zezwi nezobuso, okuholela ekuzizwiseni komuntu siqu nokuphumelelayo kokuxazulula izinkinga kubathengi.
    • Uxhaso oluthe xaxa lungena kukhompyutha esebenzayo, lukhuthaza ukusebenzisana phakathi kwezinhlangano zamazwe ngamazwe zemfundo nocwaningo, ngaleyo ndlela kusheshisa intuthuko ekusebenzisaneni kwabantu ne-AI.
    • Ohulumeni ababhekene nezidingo ezikhulayo zokudala izinqubomgomo ezilawula ukuqoqwa, ukugcinwa, kanye nokusetshenziswa kwedatha yobuso nebhayoloji.
    • Ingozi yokujula kokuchema okuhlobene nobuhlanga nobulili ngenxa ye-AI yomzwelo enephutha noma echemile, edinga amazinga aqinile okuqeqeshwa kwe-AI kanye nokusetshenziswa emikhakheni yomphakathi neyimfihlo.
    • Ukuthembela okwengeziwe kwabathengi kumadivayisi nezinsizakalo ezinikwe amandla yi-AI, okuholela kubuchwepheshe obuhlakaniphe kakhulu ngokomzwelo bube yinto ebalulekile ekuphileni kwansuku zonke.
    • Izikhungo zemfundo zingase zihlanganise i-Emotion AI kumapulatifomu e-e-learning, zivumelanise izindlela zokufundisa ezisekelwe ekuphenduleni kwemizwa yabafundi ukuze kuthuthukiswe ulwazi lokufunda.
    • Abahlinzeki bezempilo abasebenzisa i-Emotion AI ukuze baqonde kangcono izidingo zesiguli kanye nemizwa, ukuthuthukisa ukuxilonga kanye nemiphumela yokwelashwa.
    • Amasu okumaketha avelayo ukuze asebenzise i-Emotion AI, okuvumela izinkampani ukuthi zenze izikhangiso nemikhiqizo ifaneleke ngokwezimo zemizwa ngayinye.
    • Amasistimu wezomthetho okungenzeka asebenzisa i-AI yemizwa ukuze ahlole ukwethembeka kofakazi noma izimo ezithinta imizwa phakathi novivinyo, aphakamise ukukhathazeka kokuziphatha nokunemba.

    Imibuzo okufanele icatshangelwe

    • Ungavuma ukuthi izinhlelo zokusebenza ze-AI zemizwa ziskene isimo sobuso bakho nethoni yezwi ukuze ulindele imizwa yakho?
    • Yiziphi izingozi ezingaba khona ze-AI ezingase zifunde kabi imizwelo?

    Izinkomba zokuqonda

    Izixhumanisi ezilandelayo ezidumile nezikhungo zibhekiselwe kulo mbono:

    I-MIT Management Sloan School I-Emotion AI, ichazwe