I-Federal WFH: Isevisi yomphakathi iya kude

• About the Author:
• Igama lomlobi

  I-Quantumrun Foresight
• January 11, 2024

Isifinyezo sokuqonda

Umkhuba okhulayo wezinqubomgomo ze-federal work-from-home (WFH), ogqugquzelwa yilolu bhubhane, uthuthukisa isimilo sabasebenzi kanye nokukhiqiza kanye nezinsiza ekugcineni ithalente. Naphezu kwezinselelo zokuqala, ezifana nokuzivumelanisa nezimo ezikude nokugcina ibhalansi yokuphila komsebenzi, ukuthuthukiswa kuyaqhubeka ngezincomo zedatha engcono yocingo kanye nokulawula kwangaphakathi. Lokhu kushintshela emsebenzini oguquguqukayo, oyingxubevange, nomsebenzi okude akukhona nje e-U.S. kodwa futhi kubonwa emhlabeni wonke, okubonisa ikusasa elinengqalasizinda yocingo ethuthukisiwe, izinhlelo zokusebenza eziguquguqukayo, kanye noguquko lwedijithali emisebenzini yomphakathi.

Umongo we-Federal WFH

Ama-ejensi abheka i-WFH njengendlela yokuhlala enokuncintisana emakethe yamathalenta kuyilapho yonga ezindlekweni. Amalungiselelo e-WFH cishe azoqhubeka nokuthuthuka njengoba uhulumeni efuna ukulinganisa izidingo zabasebenzi kanye nezidingo zomsebenzi wakhe. Ukusetshenziswa kwe-telework kukhuphuke kakhulu phakathi kwezinhlangano zikahulumeni ngesikhathi sodlame lwe-COVID-19. Ngokombiko we-US Government Accountability Office (GAO), izinhlangano ezinkulu zikahulumeni ezingama-24 zengeze amahora okuxhumana ngocingo ngesikhathi sodlame (okuhlanganisa amaphesenti angama-80 ewonke amahora okusebenza). Ezingu-14 zalezi zinhlangano, cishe ingxenye eyodwa kwezine zabasebenzi bazo bezisebenzela ekhaya unomphela. 

NgoJuni 2021, i-White House yamemezela ukuthi igunyaza izinhlangano zikahulumeni ukuthi zinikeze abasebenzi bazo izinketho zomsebenzi ezikude neziyingxubevange eziguquguqukayo. Kusukela ngoMashi 2020, ama-ejensi amaningi asebenze ukude. Kodwa-ke, ukuvunywa kokuvumelana nezimo kwesikhathi eside kuwushintsho olukhulu lwamasiko embonini kahulumeni, esilele ngemuva kwamabhizinisi amaningi azimele ekuvumeleni ukuqashwa okuguquguqukayo nokukude. Izinhloko ezisabambile zeHhovisi Lokuphatha Nesabelomali, Ihhovisi Lokuphathwa Kwabasebenzi (i-OPM), kanye Nokuphathwa Kwezinsizakalo Ezivamile bavumelene ngokuthi izisebenzi zikahulumeni zibonise ukuqina ekuqedeni imisebenzi yazo, kungakhathaliseki ukuthi mathupha noma bekude, ezinyangeni eziyi-15 ezedlule. 

Umthelela ophazamisayo

Nakuba ukusethwa kwe-WFH kuye kwavumela ukuqina nokuvumelana nezimo, ukuqaliswa kwayo kube nezinselele ezimbalwa. Ngokusho kwe-GAO, ama-ejensi ekuqaleni ahlangabezane nobunzima ekuphindaphindeni indawo yamahhovisi futhi abhekana nezinye izivimbamgwaqo, okuhlanganisa ukushoda kwemishini ye-IT kanye nebhalansi yempilo yokusebenza engalingani. Noma kunjalo, iminyango yombuso icubungula ukukhulisa inani lezinsuku zezingcingo zabasebenzi abafanelekile. Ngaphezu kwalokho, idatha engcono yokuthi i-telework yasetshenziswa kanjani ngesikhathi se-COVID-19 ingasiza ama-ejensi alungiselele izimo eziphuthumayo ngokuzayo. Ngenkathi i-OPM iqoqa idatha ku-federal telework, yenze inqubekelaphambili elinganiselwe ekubhekaneni nezinkinga zekhwalithi yedatha ezinde.

I-GAO incoma ukuthi ukuze i-WFH yombuso isebenze, kufanele kube nokuqapha okungaguquguquki kokubikwa kwamaphutha, ukuhlanganiswa kwedatha yabakhokhelwayo, kanye nezilawuli ezingcono zangaphakathi. Lezi zinyathelo zizovumela futhi i-OPM ukuthi inikeze ulwazi olunembe kakhudlwana nolusizo kuKhongolose futhi ibeke inkundla yekusasa elibandakanya ukuxhumana okuningi ngezingcingo kuhulumeni wonke. Khonamanjalo, eCanada, isinqumo sokuvumela i-WFH yenhlangano sisezinhloko zeminyango, yize izinyunyana eziyi-13 zicele isiqondiso esicacile ngezinqubomgomo zomsebenzi ezikude zikahulumeni. Umhlahlandlela okhona uthi abasebenzi abaningi be-federal bazobuyela endaweni ukuya phambili. Kodwa-ke, iphinde ivule umnyango wokusetshenziswa okwengeziwe kokuhlela okuxubile, ukuqashwa kwabantu kude ngokuphelele, ngisho nezinhlelo lapho abasebenzi engxenyeni eyodwa yezwe bengase basebenzele i-ejensi ezinze endaweni ehlukile. Iminyango izokwazi ukunquma ukuthi bangaki abasebenzi bakahulumeni abangasebenza ngocingo; nokho, izikhulu zithe kuzoncika ezimfuno zabasebenzi, okuthandwa ngabaphathi, kanye nenhloso yomnyango.

Imithelela ebanzi ye-WFH yenhlangano

Imithelela engaba khona ye-WFH yenhlangano ingafaka: 

• Amazwe amaningi asebenzisa izinqubomgomo ze-WFH kanye nezimo zomsebenzi zabasebenzi bawo bakahulumeni.
• Ukwenyuswa kokutshalwa kwezimali kwingqalasizinda, ukuphepha kwe-cybersecurity, namathuluzi azosekela umsebenzi wefoni.
• Abasebenzi bakahulumeni abengeziwe bafuna izinhlelo zokusebenza eziguquguqukayo ezifana nomkhakha wezinkampani.
• Ohulumeni basheshisa amaphrojekthi abo wokwenza ama-digital ukuze bakhawulele inani labasebenzi okudingeka babe khona.
• Izinsizakalo zomphakathi ziba ngokwazi ukuzisiza futhi zifinyeleleke njengoba ohulumeni beshintsha iminyango ebhekene namakhasimende nge-kiosks nama-chatbots.

Imibuzo ongaphawula ngayo

• Ucabanga ukuthi i-Federal WFH izoshintsha kanjani indlela abantu abafinyelela ngayo izinsiza zomphakathi?
• Ohulumeni bangakwenza kanjani kube lula kubasebenzi babo ukuthi basebenze ngocingo?