Ubuchwepheshe befu nezintela: Ukukhipha izinqubo zentela eziyinkimbinkimbi emafini

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• Igama lomlobi

  I-Quantumrun Foresight
• December 5, 2022

Isifinyezo sokuqonda

Ifu seliphenduke inketho yeplathifomu yokusebenza eya ngokuya idumile yamabhizinisi abo bonke osayizi nezimboni, enikeza ukuguquguquka, ukuqina, kanye nokusebenza kahle kwezindleko. Futhi njengoba umkhuba wokutholwa kwamafu uqhubeka ukhula, iziphathimandla zentela zilandela okufanayo, zishintshela ekusebenzeni kwamafu futhi ziphinde zikhiphe amasistimu amafa aphelelwe yisikhathi nangamaqili. Imithelela yesikhathi eside yalolu shintsho ingase ihlanganise imisebenzi yentela yamafu ekhethekile kanye nohulumeni abadinga ukuthi wonke amabhizinisi adluliselwe ezinhlelweni zentela ezisekelwe emafini.

Ubuchwepheshe bamafu nomongo wentela

Ngesikhathi senhlekelele ye-COVID-19, isidingo sezinhlelo nezinqubo ezisekelwe efwini, ezenziwe ngedijithali, kanye nezizenzakalelayo siye sabonakala kakhulu kunangaphambili. Izikhulu eziningi zentela zazizabalaza ukuze ziqinisekise ukuthi ochwepheshe bazo bentela banokufinyelela kumasistimu adingekayo, amathuluzi, kanye nedatha ngesikhathi sokuvalwa kwezindawo ngenxa yokuthi bebentula ukufinyelela okufika ngesikhathi kumadokhumenti abalulekile. Laba baphathi bentela nabacwaninga mabhuku manje sebebona ukushintshela ezinhlelweni ze-ERP (insiza yebhizinisi) ezisekelwe emafini njengendlela eqondile yazo ukuze babe abeluleki bamasu besikhathi sangempela, ababheke phambili abafunwa yizinkampani zabo.

Ngaphezu kwalokho, izixazululo zamafu zikhulula isikhathi sokuphatha ukuze sigxile emisebenzini ebaluleke kakhulu. Ziphinde zisuse isidingo seminyango emikhulu kakhulu ye-IT (ubuchwepheshe bolwazi) ukuze isingathe ukuqaliswa kokusebenza emagcekeni, okunzima ukukuhlelela ngokombono wokuthola izinsiza. Ukusetshenziswa kwekhompuyutha yamafu ukunciphisa izindleko zobuchwepheshe, ukuphatha ukuhamba komsebenzi, nokuthuthukisa ukusebenza kahle kwenhlangano kuya ngokuya kuvame ezinkampanini ezinkulu. Ngaleso sikhathi, izinhlangano ezincane zisebenzisa i-cloud computing ngalezi zinhloso ezifanayo futhi zithole ukufinyelela olwazini lwe-IT namandla entela engaqondile (izintela zezimpahla namasevisi) abahlinzeki besofthiwe–ikakhulukazi labo abangabanikazi bezikhungo zedatha okukhulunywa ngabo. 

Ngaphambilini, iminyango yentela yayingavamisile ukucela isabelomali se-IT, futhi iziphathimandla zentela zazingabaza ngokungeza okunye ukufakwa ezinhlelweni zazo esezivele ziyinkimbinkimbi. Inkinga akukhona ukuthi babezithela ngabandayo; ngokwesiko, iminyango ye-IT neyentela ngokuvamile ayizwani, inemigomo ehlukene, futhi ibhekana nezinkinga ezahlukene. Kodwa-ke, ukuze iziphathimandla zentela zithuthuke ngokuphazamiseka okwandayo ezimbonini ze-e-commerce nezabasebenzi, kufanele zenze idijithali.

Umthelela ophazamisayo

Ubuchwepheshe obusekelwe efwini bungasiza iziphathimandla zentela nezinkampani zilawule ukuhamba kwazo komsebenzi kangcono ngokwandisa ukusebenza kahle nokukhiqiza. Amasistimu asekelwe emafini avumela iziphathimandla zentela ukuthi zilawule idatha yazo ngokuphumelelayo, okuholela ekugcwaliseni intela okusheshayo nokunembe kakhudlwana. Ngaphezu kwalokho, ifu lenza kube lula kuziphathimandla zentela ukwabelana ngedatha namanye ama-ejensi ngaphakathi nakwamanye amazwe ukuhlonza ukukhwabanisa okungenzeka kube khona noma ukubalekela intela.

Enye inzuzo ebalulekile yefu ukuthi ivumela iziphathimandla zentela ukuthi zihambisane nobuchwepheshe obuguqukayo kanye nezindlela zengqalasizinda yedijithali. Ifu lihlala lishintsha, ngakho iziphathimandla zentela zingasebenzisa izinto ezintsha nezibuyekezo njengoba zitholakala. Le mizamo ingabasiza ukuthi bahlale bephambi kwejika uma kuziwa endabeni yentela futhi bahambisane nezimfuneko zakamuva zokuthobela, ezingahlukahluka endaweni eyodwa kuya kwelandelayo. Ikakhulukazi, amazwe amaningi afaka kudijithali izinhlelo zawo zentela, njenge-UK's Making Tax Digital Initiative.

Okokugcina, ukushintshela efwini kungasiza iziphathimandla zentela zonge imali. Amasistimu asekelwe ngamafu avame ukonga kakhulu kunezinhlelo zasendaweni. Ngaphezu kwalokho, zidinga ukulungiswa nokuphathwa okuncane, okungasiza iziphathimandla zentela zehlise izindleko zazo ze-IT zizonke futhi zinciphise izikhathi zokuphumula. Kodwa-ke, kukhona nezinselelo ezithile zokushintshela emafini.

Obunye ubunzima wukuqinisekisa ukuthi uguquko lwenziwa ngendlela yezigaba evumela ukuhlela ngokucophelela nokwenza, ikakhulukazi olwazini olubucayi olufana nezimbuyiselo zentela. Enye inselele ukuqinisekisa ukuthi ingqalasizinda yefu ingakwazi ukuphatha yonke idatha edingekayo ngezinjongo zentela (ezibalulekile). Futhi ekugcineni, iziphathimandla zentela zidinga ukuqinisekisa ukuthi zinezisebenzi ezidingekayo noma izinhlelo zokuqeqesha ukuze zilawule futhi zisebenzise uhlelo olusekelwe emafini.

Imithelela yobuchwepheshe befu nezintela

Imithelela ebanzi yokuhlanganiswa kobuchwepheshe befu nezintela ingase ihlanganise: 

• Izinkampani eziningi neziphathimandla zentela ezisebenzisana nesoftware-as-a-service kanye nenkundla-njenge-a-service amabhizinisi ukwenza ngokuzenzakalelayo ukugcwalisa kwabo intela.
• Inani elikhuphukile lesofthiwe yamafu ebhekelela ngokukhethekile imboni yentela. Lokhu kuthuthukiswa kungaholela ekulungisweni kwendlela ochwepheshe bentela abaqeqeshwa ngayo.
• Izinqubo zentela ezizisizayo futhi ezifanele, okuholela ekwandeni kokugcwalisa intela kanye nezimo ezincishisiwe zokugwema intela.
• Ohulumeni bagqugquzela (futhi kwezinye izimo, bagunyaze) osonkontileka abazimele nabazimele ukuthi bagcwalise izintela ngokusebenzisa izinhlelo zokusebenza ezisekelwe emafini ezingalandwa kuma-smartphone.
• Amazwe amaningi enza amasistimu awo entela abe yidijithali, okuholela ezinhlelweni zesevisi yomphakathi ezibekwe endaweni eyodwa, okungaholela ekwenyukeni kwemali yentela yomphakathi.
• Izinyathelo ezithuthukisiwe ze-cybersecurity ngaphakathi kwezinkundla zentela ezisekelwe emafini, ukuqinisekisa ubuqotho bedatha nokwakha ukuzethemba kwabasebenzisi emisebenzini yentela yedijithali.
• Ukushintsha kwezindima zemisebenzi kanye nesidingo samakhono emkhakheni wentela, kugcizelelwa kakhulu ekufundeni kwedijithali nolwazi lobuchwepheshe bamafu.
• Ukuthuthukiswa kwezibalo eziqhutshwa yi-AI ezinhlelweni zentela yamafu, okuvumela imininingwane yesikhathi sangempela yezezimali kanye nokuhlelwa kwesabelomali kukahulumeni okusebenza kahle kakhulu.

Imibuzo okufanele icatshangelwe

• Uma usebenzela imboni yentela, ibuphi ubuchwepheshe obusekelwe emafini obusebenzisayo?
• Ucabanga ukuthi i-digitization izokhuthaza kanjani abantu ukuthi bakhokhe izintela zabo?