I-RPA yentela: Ukusebenzisa ama-bots ukuphatha imisebenzi ephindaphindwayo

• About the Author:
• Igama lomlobi

  I-Quantumrun Foresight
• November 25, 2022

Isifinyezo sokuqonda

I-Robotic process automation (RPA) ivumela izinhlangano ukuthi zenze imisebenzi yazo ngokuzenzakalelayo, okuholela ekwenyukeni kokusebenza kahle kanye nekhwalithi njengengxenye yohlelo olukhulu lokuguqulwa kwedijithali. Ukukhula kwalobu buchwepheshe kuqhutshwa intuthuko yezobuchwepheshe engaguqula izinqubo zentela, izinqubo zangaphakathi, izinsizakalo zamaklayenti, nokusebenzisana nama-ejensi alawulayo. Imithelela yesikhathi eside yalo mkhuba ingase ihlanganise ukutshalwa kwezimali okwandisiwe ku-automation yabasebenzi kanye nokuxoshwa kwabasebenzi.

I-RPA kumongo wentela

I-Robotic process automation ihlanganisa isofthiwe engakwazi ukwenza imisebenzi ethile, ephindaphindayo eyenziwa ngabasebenzi babantu. Ngomongo wentela, i-RPA ingasetshenziselwa ukwenza ngokuzenzakalelayo ukufakwa kwedatha, ukulungiselela izimbuyiselo zentela, noma ezinye izindima zokuphatha. I-bot ehleliwe ingenza ngempumelelo imisebenzi nezinqubo ezixhunywe kudatha ehlelekile nemithetho echazwe kahle. Ngaphezu kwalokho, i-RPA ingakwazi ukunika amandla izinqubo ezizenzakalelayo eziyinkimbinkimbi, ezihlakaniphile ngosizo lobuhlakani bokwenziwa nokufunda komshini (AI/ML). Lawa ma-bot aya ngokuya edingeka emisebenzini ezenzakalelayo kanye nama-workarounds abengaba yisicefe futhi athambekele emaphutheni.

Abanye abaholi bentela babonile ukuthi intela kufanele ihambisane nokwanda kokufakwa kwedijithali kwamabhizinisi. Izinkampani ziphenya ukuthi ubuchwepheshe obusetshenziswa kwezinye izindawo bungawuthuthukisa kanjani umnyango wentela. Ikakhulukazi, ezinye izinkampani ziye zabhala ukuthi lapho imishini ekhethekile nesoftware iphathwa kahle futhi ibhangqwe nabantu esikhundleni sokuyishintsha, ingakha ukusebenza kahle okusha futhi yenze inhlangano isheshe kakhulu.

Ngokusho the Ijenali ye-Accounting, kunezindlela ezintathu zokusebenzisa i-RPA ekukhokhiseni intela. Eyokuqala yindlela eholwa yisakhamuzi, lapho ochwepheshe bentela beqeqeshelwa ukuthuthukisa ama-bots ngokwabo. Enye indlela isikhungo sokugqwesa, lapho umnyango uphethe ukudala nokugcina ubuchwepheshe. Indlela yokugcina iwukukhipha, lapho abahlinzeki benkampani yangaphandle bethumela izixazululo ze-RPA enkampanini ethile. 

Umthelela ophazamisayo

Abasebenzi bentela sebeqalile kakade ukusebenzisa i-RPA ukuze benze imisebenzi evamile ngokuzenzakalelayo. Isibonelo, abalungiselela intela bavame ukuthola ulwazi lwezezimali ngefomethi ye-PDF, okuhlanganisa namafomu okubika intela. Ngokuvamile izisebenzi zichitha isikhathi esibalulekile zikhipha idatha kulawa ma-PDF futhi ziyilayishe kumaspredishithi namasistimu.

Nge-RPA, ama-bots angaskena ngokuzenzakalelayo amadokhumenti futhi akhiphe imininingwane ehlelelwe ukuthi iqoqwe. Le nqubo ethuthukisiwe yonga amahora abalulekile ochwepheshe bentela, ithuthukisa ikhwalithi, futhi inciphisa ubungozi bamaphutha. Ukwengeza, ngokwenza imisebenzi ephindaphindwayo, i-RPA ingaqinisekisa ukuthi izintela zikhokhwa ngendlela efanele nangesikhathi, kuncishiswe inani lemali elahlekile ngenxa yokugwema intela. 

Isibonelo sokusabalala kokusetshenziswa kwe-RPA ukuze kufakwe intela kudijithali i-Making Tax Digital Initiative yase-UK, ebihlose ukwenza uhlelo lukazwelonke lwentela lufakwe kwidijithali ngokugcwele ngo-2020. Izwe litshale imali elinganiselwa ku-USD $1.5 bhiliyoni kulolu hlelo, futhi ukuzenzekelayo bekungenye yezindlela ezinkulu. izici ezenze impumelelo yayo. Ngokwefemu yabaxhumanisi i-PwC, ukusebenzisa i-RPA ishibhe cishe ngamaphesenti angama-50 kunezindleko zokucubungula phesheya kwezilwandle.

Ngaphezu kwalokho, ukuncishiswa kwezindleko okuvamile okulethwa ama-bots kungafinyelela kumaphesenti angu-80. Enye inzuzo ye-RPA ukuthi asikho isixhumi esibonakalayo okufanele sithuthukiswe, futhi izixazululo ziyakala futhi zisetshenziswa kalula. Ukwengeza, ukusebenza kahle kwenqubo okuthuthukisiwe kungaholela ekwehliseni cishe ngamaphesenti angama-30 esikhathini sokubamba esimaphakathi (isikhathi esisithathayo ukuze kuqedwe umsebenzi).

Imithelela ye-RPA entela

Imithelela ebanzi ye-RPA entela ingabandakanya: 

• Ukusetshenziswa kabanzi kwama-bots ukuze kusebenze izinqubo ezahlukene, okuholela ezisebenzini ezimbalwa ezidingekayo ukuze zenze umsebenzi wezandla, wevolumu ephansi. Lesi simo singase siholele ekwehleni kwamathuba omsebenzi kulo mkhakha.
• Ochwepheshe bentela abaqeqeshelwa ukuphatha izixazululo ze-AI/ML.
• Ohulumeni abasebenzisa i-RPA ukwenza izinhlelo zabo zentela zibe kudijithali, bandise amathuba omsebenzi kubathuthukisi bezinhlelo zesofthiwe nochwepheshe be-AI.
• Izinkampani ezitshala imali ezinhlelweni zokufakwa kwedijithali ukuze zizigcwalisele izintela, okuholela ebudlelwaneni obuningi nabahlinzeki bezinkampani zangaphandle.
• Amathuba ambalwa ezinkampani ezikhipha intela njengoba amafemu asogwini eshintshela ku-RPA.
• Ukuhlanganiswa kwe-RPA ekukhokhiseni intela okudala ukushintsha kwezifundo zemfundo zabafundi be-accounting kanye nezezimali, kugxile kakhulu kumakhono ezobuchwepheshe.
• Ukwanda kwesidingo sezinyathelo zokuphepha ku-inthanethi njengoba amasistimu entela enziwa idijithali kakhulu, okuqinisekisa ukuvikelwa kwedatha yezezimali ebucayi.
• Ukubonakala okuthuthukisiwe komphakathi nokuziphendulela ekuqoqweni kwentela ngenxa yokwenyuka kokunemba nokulandelelwa kwezinqubo ezizenzakalelayo.

Imibuzo okufanele icatshangelwe

• Uma usebenzela inkampani yentela, izenza kanjani izinqubo eziphindaphindayo?
• Yiziphi ezinye izinzuzo zokukwazi ukufaka izintela ngokuzenzakalelayo?