Ukubala kobuntu: Ukuhlola imisebenzi yakho yenkundla yezokuxhumana

• About the Author:
• Igama lomlobi

  I-Quantumrun Foresight
• Mashi 5, 2022

Isifinyezo sokuqonda

Ukuhlangana kobuhlakani bokwenziwa (AI) kanye nenkundla yezokuxhumana kuholele ekuveleni kokubala kobuntu. Ngokuhlaziya izici ezihlukahlukene zemisebenzi yabantu yenkundla yezokuxhumana, kusukela kumagama abawasebenzisayo kuya ekuhlanganyeleni kwabo nokuqukethwe, abacwaningi bangabikezela izici zobuntu. Leli khono elisha linemithelela engaba khona emikhakheni eminingi, okuhlanganisa izinsiza zabantu nempilo yengqondo, kodwa futhi liphakamisa ukucatshangelwa kwezimiso zokuziphatha nezomthetho.

Umongo wokubala komuntu

Abantu bahlukile, futhi lokhu kuhluka kubonakala ezicini zethu zobuntu. Lezi zici zingathonya izici ezihlukahlukene zokuphila kwethu, kuhlanganise nokuziphatha kwethu ezindaweni zokusebenza. Ngokukhula kwenkundla yezokuxhumana, abacwaningi sebeqalile ukuhlola ukuhlobana phakathi kwale misebenzi ye-inthanethi kanye nezici zobuntu eziNkulu Ezinhlanu: ukungezwani, ukuvumelana, unembeza, ukuvuleleka, kanye ne-neuroticism.

Ngokuhlola umsebenzi womuntu wenkundla yezokuxhumana, kusukela kokuqukethwe abakudalayo kuya olimini abalusebenzisayo, abacwaningi bangathola imininingwane ngalezi zici zobuntu. Njengoba ubuchwepheshe bobuhlakani bokwenziwa buqhubeka buthuthuka, bunikeza amathuba amasha okukhiqiza idatha enembayo mayelana nokuziphatha kwabantu nezinto abazithandayo. Ngokulandelayo, le mininingwane inganikeza isithombe esinembe kakhudlwana sobuntu bomuntu.

Ukusetshenziswa kwedatha yenkundla yezokuxhumana eyisisekelo, njengolwazi lwephrofayela, inombolo "yokuthandwa," inombolo yabangane, noma imvamisa yezibuyekezo zesimo, kungabikezela amazinga okweqa, ukuvuleleka, kanye nonembeza. Ngaphezu kwalokho, ucwaningo lubonisa ukuhlobana okubalulekile phakathi kobuntu bomuntu nokubukeka kobuso. Ngakho, isofthiwe yokuqaphela ubuso inganikeza imininingwane eyengeziwe yomthengi. Ukuqonda lezi zici zobuntu kunemithelela emikhakheni efana nesimo sengqondo somsebenzi, ukuziphatha, kanye nemiphumela, enikeza imininingwane ebalulekile yeminyango yakwa-HR.

Umthelela ophazamisayo

Ukusebenzisa inkundla yezokuxhumana ukuqasha kanye nokuhlonza ithalente kunezimfanelo zokuziphatha nezomthetho ezingase zikhawulele ukusetshenziswa kwayo. Ngaphandle kwalokhu, ezinye izinhlangano zingaphikelela ekusebenziseni amathuluzi anjalo, inqobo nje uma zikwenza ngokusobala nangemvume egcwele evela kumakhandidethi. Kodwa-ke, lokhu kungaholela ekwandeni kwabafuna umsebenzi abalawula ukuba khona kwabo ezinkundleni zokuxhumana ukuze banxuse abangaba abaqashi.

Kuyaqapheleka ukuthi abaphathi abaqashayo nabaqashayo bavame ukubheka ama-akhawunti ezinkundla zokuxhumana alabo abazoqashwa, ngisho nangaphandle kokusebenzisa ubuchwepheshe be-AI. Lo mkhuba ungaholela ekubonakaleni kokuqala okuthonywa kakhulu ukuchema komuntu siqu kanye nemibono ehlukile. Ukusetshenziswa kwe-AI kulo mongo kunamandla okunciphisa ukuchema okunjalo, kuqinisekiswe inqubo yokuqasha enobulungiswa nenembile.

Nakuba imiphumela yokuziphatha yalo mkhuba ibalulekile, izinzuzo ezingaba khona azinakuzitshwa. Ukubala komuntu siqu kungathuthukisa inqubo yokuqasha, kunikeze indlela esebenza kahle yokuthola ikhandidethi elifanele lendima efanele. Ngaphezu kwalokho, ingaba nomthelela kubasebenzi abahlukahlukene futhi ababandakanya wonke umuntu ngokunciphisa ukuchema kwabantu.

Imithelela yokubala kobuntu 

Imithelela ebanzi yokubala kobuntu ingase ihlanganise: 

• Ukusebenza okuthuthukisiwe eminyangweni yakwa-HR, okuholela ezinqubweni zokuqasha ezisheshayo nezinembe kakhudlwana.
• Ukwakhiwa kwabasebenzi abahlukahlukene nababandakanyayo ngokunciphisa ukuchema kwabantu ekuqasheni.
• Isidingo esikhulayo sokubonisa ngale kanye nemvume ekusetshenzisweni kwedatha yomuntu siqu ekubalweni komuntu.
• Amathuba okuthi abafuna umsebenzi balawule ubukhona babo ezinkundleni zokuxhumana ukuze bahehe abangaba abaqashi.
• Ukushintsha ezinkambisweni zobumfihlo kanye nokulindelweyo, njengoba idatha yomuntu siqu eyengeziwe isetshenziselwa ukuhlaziya okubikezelwayo.
• Izinguquko kuzinhlaka zomthetho ukuze kubhekwane nemithelela yesimilo yokusebenzisa idatha yenkundla yezokuxhumana ekuqasheni.
• Ukugxila okwengeziwe ekusetshenzisweni kwe-AI kokuziphatha, ikakhulukazi okuphathelene nobumfihlo bedatha nemvume.
• Ukusetshenziswa okungaba khona kwezibalo zobuntu ekusetshenzisweni komthetho, njengokubikezela ukuthambekela kobugebengu.
• Ukusetshenziswa kwezibalo zobuntu empilweni yengqondo, okuvumela ukutholwa kusenesikhathi nokungenelela.
• Ukwanda kwesidingo sokufunda nokubhala nokuqonda kwe-AI, njengoba i-AI ihlanganiswa kakhulu nezinqubo zansuku zonke.

Imibuzo okufanele icatshangelwe

• Ingabe ukuhlanganisa ubuchwepheshe be-AI ekubalweni komuntu kungasusa ukuchema enqubweni yokuqasha? 
• Ucabanga ukuthi kunembe kangakanani ukubala kobuntu kungasuselwa ezinkundleni zokuxhumana ezikhethiwe?